Just like many other games Tower of Fantasy keeps giving some server errors and recently many players got this problem mostly during the login screen. In this guide, you will see how to fix Tower of Fantasy Server error 5/10004.
The issues seem to be with the game server and some network issues.
Here I am listing 7 best possible solutions to fix this problem.
What Causes Tower of Fantasy Server Error 5/10004?
The major cause of Tower of Fantasy Server error 5/10004 is due to the server going unresponsive because of overloading.
The game is new with lots of players trying to log in to the game through the launcher.
This error generally occurs with most of the games where it doesn’t allow login.
However, there can be some more reasons as well like due to poor internet connectivity, DNS issues, and windows blocking issues.
Follow the below 7 best possible ways to fix this issue.
How to Fix Tower of Fantasy Server Error 5/10004?
Before proceeding with the fixes, I would recommend that try restarting your PC or laptop.
If still the issues appear, then proceed with the below fixes.
FIX 1 – Check Server Status
As server outage is the biggest reason for this problem you must first check the server outage status as none of the below fixes will work if the server is down.
Probably the server is under maintenance or overloaded and in such scenarios, you only need to wait.
You can check the Tower of Fantasy server status on their official Twitter account and also on the Downdetector website
If everything seems to be ok with the server and still you have issues then apply the below steps.
FIX 2 – Check Internet Connection
Tower of fantasy server error 5/10004 can also occur because of poor or fluctuating internet connection.
Open the Speedtest website to check your internet speed and ping. If the speed is less and the ping is high, then apply the below steps.
- While using Tower of Fantasy close all other applications running in the background like Discord and Google Chrome.
- On Windows search type CMD and choose Run as administrator. In the black CMD box type ipconfig /flushdns and hit the enter key. Again type netsh winsock reset and hit enter.
- Restart the Router and PC now to check if the issues are fixed.
Check your internet speed again and still if you have a slow connection or high ping then contact your internet service provider. If you are using Verizon then read the article that why your Verizon is so slow.
FIX 3 – Run Game as Admin
Many apps and games create trouble when not started with the administrator’s permission.
Right-click on the Tower of Fantasy game launcher and choose Run as administrator.
FIX 4 – Disable Windows Firewall
Chances are that game is unable to launch or sign in just because the Windows firewall is blocking the game files.
Try disabling the Windows firewall and if this works then you can add Tower of fantasy to the firewall whitelist and then enable the firewall back.
- On your windows search type defender and from the suggestions choose Windows defender firewall.
- From the left-hand menu click on “Turn Windows Defender Firewall On or Off”.
- Now choose the Turn off firewall option on both Private and public networks.
Once done restart your PC and check again if this fixes the problem, if not then enable the firewall back and move to the next solution.
FIX 5 – Sign out and Sign in again
Many users have suggested this option as simply signing out and then signing in back again to their game fixed the problem.
You can also try this method and let us know if this worked for you in the comment box.
FIX 6 – Connect to different Server to fix Tower of Fantasy Server Error 5/10004
Changing the server can also be a good try to get rid of the tower of fantasy server error 5/10004
Open Select Servers on your tower of fantasy and choose the server that is closest to your physical location.
In every region, you will find servers on the right with different colors, as red indicates full queue and grey for under maintenance.
Try choosing a server with either green or yellow color and see if this fixes the problem.
FIX 7 – Change DNS Server Address
Changing the DNS server addresses to fast DNS serves like Google and Cloudflare on Windows computers can also fix such issues.
- Click on the Windows search, and type NCPA.CPL and from the suggestions choose ncpa.cpl.
- You will now see all the network adapters, Right-click on the one through which you are currently connected and choose properties.
- From the network properties, double-click on Internet protocol version 4 (TCP/IPv4).
- Choose the option Use the following DNS server address and type the below IP.
Preferred DNS server – 188.8.131.52
Alternate DNS server – 184.108.40.206
Once done click on Apply and then on Ok.
Is the Tower of Fantasy under Maintenance right now?
Whenever you get any Tower of Fantasy server error like 5/10004 then you must check if the server is under maintenance.
The best way to check if the tower of fantasy is under maintenance is to check Tower of fantasy’s official Twitter.
They keep updating us about the maintenance and also about the scheduled maintenance.
How do I fix the Tower of Fantasy Disconnected from the Server?
Tower of Fantasy disconnected from the server issues mainly occur when the server is either down or the server you selected is in the queue and overloaded.
Check for the server maintenance status and also try connecting to different servers that are either green or yellow.
Apart from this, you must also check your internet connection. Tower of fantasy disconnected from server issues can also be because of poor and unstable internet connection.
FINAL WORDS on Tower of Fantasy Server Error 5/10004
Hopefully, this complete list of solutions will help you to fix Tower of Fantasy server error 5/10004 on your Windows PC and laptop.
I would recommend always checking server outage status in such server errors not only for this game but also for other games.
Now do not forget to comment that what exact issue you had with this problem in the comment box that will help other readers.
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